Sooraj Builders Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us, as well as certain data automatically generated when you interact with our online presence.

• Information You Provide Directly: When you fill out forms on our website, landing pages, or third-party ad platforms (such as Meta Instant Forms), we may collect your:

  • Identity & Contact Data: Full Name, Email Address, and Phone Number.

  • Project & Property Data: City, Project Type (e.g., custom home builds, garden suites, renovations), and Lot Size/Specifications.

• Information Collected Automatically: When you visit our website, we may automatically collect technical data via cookies, web beacons, and tracking pixels (such as the Meta Pixel and Google Analytics conversion tags). This includes your IP address, browser type, pages visited, and interaction with our ads. This data is generally non-identifying and used to optimize ad performance.

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2. How We Use Your Information

We use the collected information solely for explicit, legitimate business purposes, including to:

• Process and verify your project inquiries based on your location (City), Project Type, and Lot Size.

• Contact you via phone, text, or email to provide requested project estimates, consultations, or updates.

• Analyze website traffic, monitor the effectiveness of our marketing campaigns, and improve user experience.

• Deliver relevant retargeting advertisements on third-party platforms (like Facebook, Instagram, or Google) based on your past interactions with our website.

• Send marketing communications or newsletters, provided you have given us explicit consent to do so.

 

3. Consent and Marketing Platform Compliance

By submitting a contact form on our website or interacting with our lead generation ads on third-party platforms, you provide explicit consent for Sooraj Builders to collect your details and contact you regarding your inquiry.

• We do not condition your consent on collecting more information than is strictly necessary to fulfill your request.

• Opting Out of Tracking: You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. To opt out of tailored interest-based advertising from third-party platforms, you can adjust your ad preferences directly within your Google or Meta account settings.

• You may withdraw your consent to email or SMS marketing at any time by clicking the "unsubscribe" link in our messages or contacting us directly.

 

4. Data Sharing and Disclosure

We do not sell, rent, trade, or lease your personal information to third parties. Your data is only shared under the following strict conditions:

• Service Providers: We may share information with trusted third-party service providers (such as web hosting providers, CRM systems, or secure lead-routing tools) who assist us in operating our business and communicating with you. These providers are contractually bound to keep your data secure.

• Legal Compliance: We may disclose your information if required to do so by Canadian law, regulation, or legal process (such as responding to a lawful subpoena or local building authority inquiry).

 

5. Data Security and Storage

We implement robust technical, administrative, and physical security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. Your information is securely stored on protected servers and accessible only to authorized personnel who require it to service your project inquiry.

 

6. Your Rights (Access and Correction)

You have the right to access the personal information we hold about you and request corrections if any details are inaccurate or incomplete. You also have the right to request that we delete your personal data entirely from our active marketing and sales systems.

 

7. Contact Us

If you have any specific privacy or data security concerns, you may contact us at the details below.

(Please note: For all project inquiries, quotes, or custom building questions, please use our designated inquiry form on our website instead of the compliance contact below).

 

SOORAJ BUILDERS

Mississauga: 3075 Ridgeway Dr, Unit 15, L5L 5M6

Markham: 95 Royal Crest Ct, Unit 17, L3R 9X5

Email: Contact@soorajbuilders.com

Phone: 1(647)567 2943 & 1(437) 453 3086